
Resources for management of next generation contact centers, collaboration solutions and IT and Infrastructure solutions.


Linamar simplifies operations with world-class data solution
Netagen (rebranded from Combat Networks) provided the perfect solution for Linamar.
Automotive, energy and mobile parts manufacturer turns to Netagen and Avaya to provide uniform, centralized communications that save on costs.

5 Cybersecurity Best Practices To Prevent Ransomware Attacks
Apple, Acer, JBS, Kronos, Shutterfly, and Planned Parenthood are a few organizations to fall victim to some of the biggest ransomware attacks in 2021. As reported by Help Net Security, Ransomware attacks increased 148% in Q3 2021, showing no sign of slowing down.

What Are The Common Variations Of Private Cloud?
More than 72% of our public sector customers choose private cloud services for added privacy, access control, and long-term cost efficiencies. However, “private cloud” is such a broad term, so in today’s blog, we will elaborate on the various private cloud environments.

Ontario's Top Applied Arts and Technology College enhances Communication and Collaboration with Netagen
When Niagara College’s legacy unified communications no longer met the needs of their substantial growth, they needed a partner to modernize their unified communications to deliver dynamic health sciences education and training.
"Netagen integrates well and their solutions are priced competitively” — John Levay, Niagara College Director of Information Technology Services

How to get started with ExtremeCloud IQ Connect for FREE

Top 3 Reasons Why ExtremeCloud IQ is the Industry Leading Network Management Platform
In our last blog post Cloud-Managed Networks: What is It and Why is Now the Time To Switch? we discussed cloud managed networking (also referred to as centralized network management) and explained that the key benefit of having a centralized network management system is to manage all aspects of your network in one place, which enables your IT team to do more with less, and basically make time for the work that matters. Today, we’ll be discussing the ExtremeCloud IQ solution and explore the top three reasons why this cloud-managed network solution is second to none.

Cloud-Managed Networks: What is It and Why is Now the Time To Switch?
Most modern tech companies use buzzwords referring to the cloud arbitrarily, without making it clear what they actually mean to consumers. There are many different types of cloud computing and services, but for this blog, we’ll discuss cloud-managed networking. So, what exactly is “cloud management networking”? To the point: cloud-managed networking is centralized network management. Centralized network management allows your IT team to manage all aspects of your network in one place; involving the administration, operation, maintenance and provisioning.

The Rogers network outage proves it’s critical to have a network continuity plan in place for any business.
The recent Rogers outage demonstrates the volubility and the need for businesses to have a network continuity plan in the event of a carrier outage.
Netagen Talks to NENA Canadian Region Director Holly Barkwell
Holly Barkwell is the President and CEO of Barkwell Holland Group Inc. She serves as the current National Emergency Number Association (NENA) Canadian Region Director and is an active participant in multiple industry associations including APCO, and the Emergency Services Working Group (ESWG); a committed group of Telecommunication Service Providers, Public Safety Answering Points (PSAPs), and 911 Industry specialists working hard on the national plan to transition to NG9-1-1. She has a wide-ranging emergency communications background, working with multiple provincial and local governments across Canada and the U.S. Over the last two and a half decades she has worked with multiple public safety agencies, delivering comprehensive time-tested proven solutions to their operational and technical challenges. Through her international involvement with innovative interoperability projects (including the Department of Homeland Security (DHS)) Holly has demonstrated that interoperability is achievable without requiring massive capital expenditures.